1. Privacy Policy
Love it or Leave it Pty Ltd ACN 694 155 032 of Suite 500, 585 Little Collins Street, Melbourne, Victoria 3000 is committed to providing quality services and values and respects the privacy of the people we deal with. Love it or Leave it Pty Ltd is committed to protecting your privacy and where applicable complying with the Privacy Act 1988 (Cth) and other applicable privacy laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information.
2. What is personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, that identifies an individual or allows an individual to be reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.
3. What personal information do we collect?
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us.
The common personal information we collect about you may include, without limitation:
Under certain circumstances, you may provide Love it or Leave it Pty Ltd with sensitive information about you. This might include any information or opinion about your racial or ethnic origin, religious or philosophical beliefs, membership of a trade union or other professional body, sexual preferences, criminal record or health information.
If we collect your sensitive information, it will only be used by us:
You do not have to provide us with your personal information. However, if you choose to deal with us in this way or choose not to provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.
4. How do we collect your personal information?
We collect your personal information directly from you when you, including:
5. Collecting personal information from third parties
Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
6. How do we use your personal information?
We use personal information for many purposes in connection with our services, including the following purposes:
7. Disclosure of personal information to third parties
We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to:
Some of the third-party service providers we disclose personal information to may have part of their business based in or have servers located outside of Australia.
8. How do we protect your personal information?
Love it or Leave it Pty Ltd will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure.
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
9. Online activity
Cookies
The Love it or Leave it Pty Ltd website uses cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it. These cookies recognise when your device has visited our website(s) before, so we can distinguish you from other users of the website. This improves your experience and the Love it or Leave it Pty Ltd website(s).
We do not use cookies to identify you, just to improve your experience on our website(s). If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our website’s functionality may be affected.
Website analytics
Our website uses analytics services to help us better understand visitor traffic, so we can improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you.
Direct marketing
We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications. These communications may be sent in various forms, including mail, SMS and email, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those direct marketing communications by any of those methods. If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.
You may opt-out of receiving marketing communications from us at any time by contacting us using the details set out in the “How to contact us” section below.
10. Retention of personal information
We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.
11. How to access and correct your personal information
Love it or Leave it Pty Ltd will endeavour to keep your personal information accurate, complete and up to date.
If you wish to make a request to access and/or correct the personal information we hold about you, you should make a request by contacting us and we will usually respond within 2 business days.
12. Links to third party sites
Love it or Leave it Pty Ltd website may contain links to websites operated by third parties. If you access a third-party website through our website, personal information may be collected by that third party website. We make no representations or warranties in relation to the privacy practices of any third-party provider or website and we are not responsible for the privacy policies or the content of any third-party provider or website. Third-party providers/websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.
13. Inquiries and complaints
For complaints about how Love it or Leave it Pty Ltd handles, processes or manages your personal information, please contact Love it or Leave it Pty Ltd using the details listed below. Note we may require proof of your identity and full details of your request before we can process your complaint.
14. How to contact us
If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:
Contact number
1300 433 043
Post
Attention: Robyn Stickland
Address: Suite 500,
585 Little Collins St
Melbourne VIC 3000
15. Policy Updates
This Policy may change from time to time.
Love it or Leave it Pty Ltd ACN 694 155 032
Suite 500, 585 Little Collins St, Melbourne VIC 3000
Copyright © 2025 Love it or Leave it - All Rights Reserved.
Institute of Professional Organisers (IOPO) Member
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.